Our Master Service Agreement is a comprehensive service contract designed to ensure that your yacht's technological systems not only perform optimally post-build or refit but continue to deliver continuous performance for years to come. Recognizing the importance of uninterrupted enjoyment, VBH advocates for a proactive and consistent monitoring and maintenance routine from the day your systems are commissioned.
Our MSA is structured around the principle that proactive care is the key to maintaining system integrity and function. This agreement is built to safeguard against unexpected failures and to keep your systems operating at their full potential, thereby minimizing potential downtime and enhancing the onboard experience.
Fact #1: Stats show a 77% decrease in unexpected issues with MSA, ensuring a smoother, more reliable onboard experience.
Fact #2: The cost-benefit of our MSA is clear. This reduction in unexpected issues directly translates to equivalent cost savings. Our MSA not only enhances the performance of any yacht's systems but also offers a more cost-effective solution compared to non-MSA services.
Fact #3: Regular maintenance under MSA means we can often anticipate and rectify issues before they impact the onboard experience, while yachts without MSA could lead to owners and guests discovering problems firsthand and disrupting their onboard tranquility.
Comprehensive services, tailored to each yacht’s needs
Our MSA goes beyond standard services, offering:
With customizable coverage options for different scopes—AV & Control, IT & VoIP, SATCOM, and Security—our MSAs are designed to meet the unique needs of every vessel and operation.
Our team collaborates closely with your onboard crew, fostering an environment of transparency, responsiveness, and optimization. By choosing VBH’s MSA, you are not just selecting a service provider; you are engaging in a partnership dedicated to the seamless performance of your yacht’s technology.
Contact us today to discuss how you would benefit from such services and with MSA tailored for your yacht’s needs.
